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Adjustable Bed Lifetime Service Commitment

Lifetime Service Commitment.  For as long as you own your Product, in the unlikely event of a need for service, we are always just a phone call away, and we will try to resolve your problem as quickly as possible.  Please call 800-733-1818.  We also have are own Service and Installation Center that can answer most of your concerns.

FASTEST SHIPPING/SERVICE - ANYWHERE IN THE USA!  We are Authorized Dealers of over 150 Different Electric Home Care Manufacturers, Shipping Depot's and Service Centers serving all 50 States in the USA.  Most of our Merchandise ships out the VERY NEXT DAY!

Your Comfort is Everything!  We are Medically Accredited with the Joint Commission and it is our Responsibility to first assess and understand your health, physical, comfort, safety and environmental FACTORS that will assure your 100% Satisfaction; which is our First and Foremost Goal.

20-YEAR LIMITED WARRANTY ON ELECTROPEDIC® ADJUSTABLE BED FRAME, MOTORS, FOUNDATION, HAND CONTROL, CASTERS, & MASSAGE SYSTEM

FULL 1 YEAR WARRANTY PARTS, LABOR & TRANSPORTATION

 

Your adjustable base is warranted against defects in materials or workmanship for a period of one year from the date of purchase to the original Purchaser.  During the first year, we will repair or replace, at no cost to the original Purchaser any defective part.  This includes an authorized labor and transportation costs incurred with the repair or replacement of any part found to be defective.

 

2 YEAR MOTOR WARRANTY, PARTS, LABOR & TRANSPORTATION

 

Your adjustable base has a two year, full replacement warranty on parts, labor and transportation o the motors should your motors fail during the first two years of this warranty from the original purchase sale.

 

5 YEAR NON-PRO-RATED WARRANTY-PARTS

 

During year 2 through 5, from the original purchase date.  We will replace any part on the adjustable base found to be defective to the original Purchaser.  Liability is limited to the replacements of the defective part(s) ONLY with the Purchaser responsible for all service, installation, and transportation cost of said part(s).

 

20 YEAR LIMITED PRO-RATED WARRANTY PARTS

 

During year 6 through 20 from the original purchase date.  We will replace, within the terms and conditions set forth this paragraph, our adjustable base part(s) found to be defective.  Purchase shall pay 1/180 of the current replacement cost of the defective part multiplied by the number of months after the fifth year, from the original purchase date.  This warranty applies only to the replacement part(s); Purchaser may be subject to charges for said parts to include, but not limited to, freight charges.  Liability shall be limited to the replacement of the defective part(s) ONLY with the Purchaser responsible for all service, installation and freight cost for said part(s).

20 YEAR LIMITED WARRANTY ON MATTRESS

During the first two years after delivery to the original owner Electropedic® will at its option and without charge for labor and material, repair or replace the mattress having a defect in material or workmanship.  After the first two years and through the twentieth year, repair or replacement will be made at a charge of one twentieth of the manufacturer's current retail selling price times the total number of years owned. In all cases, the transportation costs to and from the factory will be borne by the owner.  If identical materials are not available at the time of repair or replacement, Electropedic® reserves the right to substitute materials of equal quality.  This warranty does not cover claims resulting from misuse, abuse, overuse, accident or normal wear and tear.  Unsanitary conditions or stains will void this warranty.  In home service is not covered by this warranty.  This warranty is valid if and only if the Electropedic® mattress is purchased simultaneously with an Electropedic® WH1 or WH2 base.

This warranty gives you specific legal rights, and you may have other rights that can vary from state to state.  Proof of original purchase is required to process a warranty claim.

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(800) 551-2010

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